Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Release Engineer do at Fiserv?A successful Release Engineer at Fiserv manages releases, system enhancements, and other strategic initiatives during managed maintenance windows. They partner with various functional areas, including Business Units, Engineering, Operations, and Change Management, to ensure successful project implementation. They are responsible for planning and executing releases, mitigating risks, resolving issues, and gathering and reporting metrics.

What you will do:

• Manage all aspects of release management planning and execution during managed maintenance windows.
• Set and manage release support expectations, ensuring all applicable groups are engaged.
• Create comprehensive deployment plans, including timelines, risks, mitigation plans, and validation resources.
• Execute deployment plans, identify and resolve issues, and coordinate with Command Center personnel.
• Monitor and manage issues, impacts, and dependencies during managed maintenance windows.
• Conduct post-maintenance window support, gather and communicate lessons learned and metrics.
• Promote continuous improvement by documenting and communicating release lessons learned.
• Work closely with external clients to manage major and minor code releases and enhance awareness of new product offerings.

What you will need to have:

• 4+ years of experience with Fiserv Optis platform.
• Experience in release/project management practices.
• Experience in coordinating and resolving deployment issues.
• Bachelor’s degree or an equivalent combination of education, work, and/or military experience.

What would be great to have:

• 5+ years of experience in project management within Agile environments.
• 5+ years of experience in business assessment and requirements analysis.
• 5+ years of experience in process management and quantitative research.
• Familiarity with business platform expertise and user documentation review.
• Experience working with external clients and enhancing their awareness of new products

#LI-JF1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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